Ordering.

How to order Cave products
Contact our Cave team to request a quote, discuss custom orders, submit a tender request, specify a product or arrange a Cave consultation appointment. We’ll help you with any questions and will work with you to find the right products for your project.

Your quote or tender submission will come with cost estimates. To proceed to an order, you just need to approve and sign the quote, provide a purchase order (commercial projects and tenders) and arrange deposit and payment as per the terms quoted. Please note: all quotes are in Australian dollars ($AUD, excl. GST) and delivery is only available to Australian addresses.

Payments
We accept various forms of payment including Visa, Mastercard, direct bank deposit or cash. Details of payment options will be listed on the tax invoice for your order. Please note that order processing, custom manufacturing and delivery will not occur until full payment has been received and cleared.

Delivery
Delivery costs associated with your order will be included in your quote and are calculated based on standard delivery terms, from our New South Wales warehouse or your nearest distributor. In special circumstances, such as additional equipment requirements due to restrictions at the point of delivery or weather impeding delivery options, Cave may need to revise the delivery cost. Please note: delivery is only available to Australian addresses.

Lead Time
We can deliver products that we have in stock within 2–5 working days to the Sydney metro area and 7–14 working days for all other parts of Australia. For custom orders, or if we are out of stock, lead times are subject to consultation with your Cave representative.